Welcome to TokoFood.online’s Contact page. We value every visitor and partner who reaches out to us—whether you’re a loyal reader, a prospective advertiser, a technical collaborator, or a legal representative. At TokoFood.online, we take pride in our community and our commitment to excellence. We have designed this page to ensure that your inquiries are directed to the right department for a prompt and thorough response.
This page is divided into several sections so that you can find the appropriate contact method based on your needs. We work diligently with our partners, including Mediavine (Grow), to provide a seamless and professional experience for both our users and our collaborators. Please read through the relevant sections below, and do not hesitate to reach out.
1. General Inquiries and Customer Support
We appreciate your interest in TokoFood.online. Whether you have questions about our content, suggestions for improvement, or require help navigating our website, our customer support team is here to help.
1.1. How to Reach Us for General Questions
For general inquiries regarding our website, recipes, or content, please contact us via our dedicated email address. Our team monitors these inquiries throughout the business day and will respond as quickly as possible.
- Email: support@tokofood.online
- Response Time: We aim to reply within 24–48 business hours.
1.2. General Inquiry Guidelines
When contacting us for general questions, please include:
- Your name
- A clear description of your inquiry
- Any screenshots or examples that might help us understand your query better
- The best time and method to reach you, if a follow-up is needed
We are continuously looking to improve our service and your feedback is essential in helping us create the best experience possible.
2. Technical Support and Website Functionality
If you experience technical difficulties while using TokoFood.online—such as issues with loading pages, broken links, or other malfunctions—our technical support team is ready to assist.
2.1. Reporting Technical Issues
To report a technical issue:
- Email: tech@tokofood.online
- Required Information:
- A detailed description of the issue
- Your device type (desktop, mobile, tablet)
- Browser name and version
- A screenshot (if possible) of the error or issue
- Steps to reproduce the problem
Providing these details will help us troubleshoot the issue efficiently and restore full functionality as quickly as possible.
2.2. Website Feedback
We are committed to ensuring that TokoFood.online offers a smooth and enjoyable user experience. If you notice any design inconsistencies, slow-loading pages, or broken elements, please let us know. Your technical feedback not only helps us fix problems but also enables us to enhance the overall user interface.
3. Advertising and Partnership Inquiries
TokoFood.online collaborates with a range of advertisers and partners to bring you high-quality content and engaging advertisements. Our platform is integrated with Mediavine (Grow), which is central to our advertising strategy.
3.1. Advertising with Mediavine (Grow)
We partner with Mediavine to manage programmatic advertising that is designed to be unobtrusive yet effective. Mediavine helps us serve targeted ads, ensuring that our audience sees relevant content while also supporting our operations.
- Advertising Inquiries: ads@tokofood.online
- Information to Include:
- Your company or brand name
- Details about the advertising proposal (campaign type, target audience, duration, etc.)
- Links to your website or portfolio
- Any previous advertising case studies or performance metrics
3.2. Sponsored Content and Collaborations
For brands, influencers, or companies interested in sponsored content, product reviews, or collaborative projects, we welcome your proposals. Transparency is our priority; any sponsored content will be clearly identified in accordance with FTC guidelines.
- Collaboration Inquiries: collab@tokofood.online
- Details Required:
- A brief introduction to your brand or service
- The type of collaboration you’re interested in (e.g., product reviews, recipe integration, social media campaigns)
- Proposed timelines and budget, if applicable
- Examples of previous collaborations or media kits
3.3. Additional Advertising Information
We understand that advertising is an integral part of our website’s ecosystem. If you have any questions regarding how ads are served on TokoFood.online or require more detailed metrics on performance, please include your inquiry under the advertising category. Our dedicated team will be happy to provide further insights and statistics that can help you evaluate our platform’s reach and engagement.
4. Privacy, Data, and Legal Matters
At TokoFood.online, we take your privacy seriously and adhere to global data protection regulations such as GDPR, CCPA, and other applicable laws. We have established a protocol for handling data requests, legal notices, and intellectual property concerns.
4.1. Privacy and Data Requests
Your personal data is important to us. If you wish to know what personal information we hold, request corrections, or ask for data deletion, please contact our Privacy Officer.
- Privacy Officer Email: privacy@tokofood.online
- Data Request Process:
- Provide your full name and contact details
- Specify the type of data request (access, deletion, correction, etc.)
- Include any relevant account information or identifiers
- Note: We may require identity verification before processing your request. Please allow up to 30 days for a response.
4.2. Legal Notices and DMCA Claims
If you believe that your intellectual property rights have been infringed upon or if you need to submit a legal notice, please send your correspondence to our legal team.
- Legal Department Email: legal@tokofood.online
- Information to Include:
- Your full name or company name
- Contact details and official address
- A detailed description of the legal issue or claim
- Any supporting documents or evidence
We take all legal correspondence seriously and strive to respond within 7 business days. Please note that submitting a legal notice does not guarantee an immediate resolution; we may require additional time to review and respond to your claim.
4.3. Intellectual Property Inquiries
For any queries related to copyright, trademarks, or other intellectual property matters, please contact our legal department. We respect intellectual property rights and aim to resolve any disputes in a fair and timely manner.
5. Feedback, Suggestions, and Testimonials
Your feedback is the driving force behind our continuous improvement. Whether you have a suggestion for new recipes, ideas for website enhancements, or a testimonial about your experience on TokoFood.online, we welcome your input.
5.1. Submitting Feedback
- Feedback Email: feedback@tokofood.online
- What to Include:
- Your name (optional)
- A clear description of your feedback or suggestion
- Any relevant images or screenshots
- How your suggestion could help improve our service
5.2. Testimonials and Success Stories
If you have enjoyed our content or benefited from our recipes, we invite you to share your success stories. Your testimonials not only inspire our team but also help other users understand the value of our content.
- Testimonial Submission: testimonials@tokofood.online
- Details to Provide:
- Your full name (or initials, if you prefer to remain anonymous)
- A description of your experience
- Permission to feature your testimonial on our website and social media
6. Community Engagement and Social Media
At TokoFood.online, we cherish our community and invite you to join our social media channels. Our social media platforms are great places to stay updated on the latest recipes, cooking tips, and news about our website.
6.1. Follow and Connect
Stay connected with us on:
- Facebook: [Insert Facebook URL]
- Instagram: [Insert Instagram URL]
- Twitter: [Insert Twitter URL]
- Pinterest: [Insert Pinterest URL]
- YouTube: [Insert YouTube URL]
6.2. Social Media Inquiries
If you have any questions or need support related to our social media content:
- Social Media Support Email: social@tokofood.online
Our social media team monitors our channels daily and is eager to engage with our audience. Whether you have a question about a recipe or need advice on kitchen tips, our team is here to help.
7. Business Hours and Response Times
TokoFood.online is an online-first platform; however, we do have designated business hours during which our teams are most active.
7.1. Our Business Hours
- General and Technical Support: Monday to Friday, 9 AM to 6 PM (GMT +5)
- Advertising and Partnerships: Monday to Friday, 10 AM to 5 PM (GMT +5)
- Legal and Privacy Matters: Monday to Friday, 9 AM to 5 PM (GMT +5)
- Social Media and Community: Monitored daily, with priority responses during peak hours
Outside these hours, we may experience delays in our responses. However, we assure you that all messages will be addressed as promptly as possible.
7.2. Expected Response Times
- General Inquiries: 24–48 business hours
- Technical Support: 24 hours for acknowledgment; resolution times may vary depending on issue complexity
- Advertising/Partnerships: 48–72 business hours
- Privacy and Legal Requests: Up to 30 days, depending on verification requirements
If you do not receive a response within the expected timeframe, please feel free to send a follow-up email to ensure your message was received.
8. Detailed Inquiry Categories
To further assist you, we have broken down our contact options into more detailed categories. Please choose the category that best matches your reason for reaching out:
8.1. Content and Recipe Inquiries
Have a question about one of our recipes or want to know more about how we develop our content? Our editorial team is available to provide insights into our creative process and recipe sourcing.
- Email: content@tokofood.online
- Information to Provide:
- Specific recipe or content reference
- Your feedback or question in detail
- Any suggestions for improvements or variations
8.2. Website Functionality and Usability
Encounter a navigation issue or have suggestions to improve user experience? Our web design and technical team is committed to optimizing our site for every user.
- Email: usability@tokofood.online
- Details to Include:
- Description of the issue or suggestion
- Device and browser details
- Any error messages or screenshots
8.3. Advertising, Sponsorship, and Partnerships
For businesses and brands interested in leveraging our platform for advertising or sponsorship opportunities:
- Email: ads@tokofood.online
- Information to Include:
- Your organization’s background and advertising objectives
- Previous campaign successes (if applicable)
- Desired partnership terms and timelines
8.4. Privacy, Data, and Security
Your data security is paramount to us. If you have concerns about how your data is handled or wish to exercise your rights under data protection regulations, please use our dedicated data request channel.
- Email: privacy@tokofood.online
- Details to Provide:
- Nature of your request (access, correction, deletion, etc.)
- Any associated account or reference numbers
- Verification documents (if required)
8.5. Legal and DMCA Concerns
For any legal issues, including DMCA takedown requests or intellectual property disputes:
- Email: legal@tokofood.online
- What to Include:
- Full details of the legal matter
- Contact information and company details (if applicable)
- Copies of relevant documentation
9. Our Commitment to You
At TokoFood.online, we are committed to transparent communication and respectful interaction. Our teams—whether handling technical issues, legal inquiries, or advertising collaborations—are trained to respond in a professional and courteous manner. Your questions and feedback are not just heard; they are acted upon.
9.1. Our Promise to Respond
We acknowledge that every inquiry matters. Whether you are a long-time reader or a potential business partner, you can expect:
- Timely acknowledgment of your message
- Clear and direct communication regarding your issue
- Assistance that is tailored to your specific needs
9.2. Continuous Improvement
Our Contact page is not static. As our website and partnerships (including those with Mediavine/Grow) evolve, so too will our methods for engaging with you. We are constantly reviewing and updating our processes to ensure that every communication is effective and that your experience remains positive.
10. Additional Resources and Self-Help Options
Before reaching out, you may also find the following resources helpful:
10.1. FAQs and Help Center
Visit our Frequently Asked Questions (FAQ) section for quick answers on:
- Website navigation
- Recipe details and modifications
- Technical troubleshooting
- Advertising and partnership queries
The FAQ section is designed to address common questions and may help you find a solution immediately.
10.2. Social Media Channels
Our social media platforms are a great way to engage with our community and get real-time updates. In addition to the contact emails provided, you can use these platforms to leave comments or ask questions.
10.3. Newsletter and Updates
Subscribe to our newsletter to receive the latest updates, exclusive content, and special announcements. This is also an excellent way to stay informed about any changes to our contact methods or business hours.
11. Confidentiality and Data Security in Communication
When you reach out to us, we are committed to protecting the information you provide:
- We use secure email servers and encrypted communications to handle your messages.
- Personal data provided in your inquiries is stored only as long as necessary and in compliance with our Privacy Policy.
- We do not share your contact information with any third parties unless required for legal purposes or as part of a service requested by you.
If you have specific concerns about the security of your communication, please let us know so that we can address them appropriately.
12. Final Thoughts
At TokoFood.online, every inquiry is an opportunity to build a stronger connection with our community. We take great pride in being accessible and responsive, whether you’re a dedicated reader, a partner exploring advertising opportunities with Mediavine (Grow), or a member of the media seeking further information.
We appreciate the trust you place in us when you choose to connect. Your feedback, questions, and support help drive our mission of providing quality content, fostering community engagement, and operating with transparency and integrity.
Thank you for taking the time to visit our Contact page. We look forward to hearing from you and working together to make TokoFood.online an even better resource for food enthusiasts and partners alike.
For any further questions or if you require additional clarification regarding your inquiry, please do not hesitate to get in touch using the details provided in the sections above.
Stay Connected:
- Website: https://tokofood.online
- Facebook: [Insert URL]
- Instagram: [Insert URL]
- Twitter: [Insert URL]
- Pinterest: [Insert URL]
We thank you for your continued support and engagement. Your communication is important to us, and we are dedicated to providing you with timely and helpful responses.
This Contact Us page is designed to offer a detailed, user-friendly guide for addressing all forms of inquiries. We look forward to fostering a transparent and constructive dialogue with you—our valued visitor and partner.
| City/Town | Herndon |
| State/Province/Region | Virginia |
| Street | 2709 W Ox Rd |
| Zip/Postal Code | 27464 |
| Phone Number | (703) 437-9101 |
| Country | United States |